Room Attendant

Valor Hospitality Partners•Cincinnati, OH

21d

About The Position

The Room Attendant cleans and prepares guest rooms and public areas according to established standards of cleanliness and propriety, helping ensure guest satisfaction and maximize revenues. The role includes preparing and maintaining cleaning carts and storerooms; cleaning guest rooms, restrooms, public areas, and hallways; replacing linens and guest amenities; and vacuuming and washing floors. The attendant inspects room locks and equipment, reports maintenance issues and safety hazards, and safeguards hotel equipment, keys, and supplies. The position requires a friendly, courteous demeanor and the ability to work in a hot, humid, and noisy environment where chemicals are present.

Requirements

High school diploma or equivalent experience.
No formal experience required.
Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Ability to push and pull carts and perform the described physical tasks.
Good vision for detailed inspection.
Manual dexterity to handle equipment and machinery.
Ability to work in a hot, humid, and noisy environment where chemicals are present.

Responsibilities

Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools as needed.
Clean and sanitize showers, tubs, toilets, sinks, mirrors, walls, and exposed pipes.
Replace towels, soaps, room amenities, literature, and stationery as needed.
Wash hard-floor areas by hand.
Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
Strip and remake beds with fresh linen; inspect and replace soiled bedding and check beneath and between mattresses.
Clean closets and restock guest-room supplies, including hangers, blankets, and pillows.
Vacuum rooms, public areas, and hallways, moving furniture as necessary.
Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
Inspect room equipment and report room-status issues and maintenance deficiencies in writing to the Executive Housekeeper.
Safeguard equipment, keys, and supplies.
Report missing articles, repair needs, damage, mechanical problems, and safety hazards to the Supervisor.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.
Communicate information about hotel services to guests, vendors, staff members, and management.