Room Attendant

KOLTER HOSPITALITY GROUP•Fort Lauderdale, FL
•$15 - $15•Onsite

About The Position

A Kolter Hospitality Room Attendant delivers service excellence by creating a larger-than-home experience with welcoming, helpful, and exceptional service. The role is responsible for maintaining a clean, comfortable, and inviting environment for guests. The description summarizes the primary responsibilities and qualifications and may not include all duties or qualifications required now or in the future. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Ability to clearly understand and communicate with guests.
  • Ability to complete a minimum of 16 room credits.
  • Ability to push, pull, and lift a minimum of 50 pounds.
  • Ability to push or maneuver a cart weighing up to 250 pounds.
  • Ability to bend, kneel, and stretch.
  • Ability to walk and stand for extended periods.
  • Free motion of the arms above the waist.
  • Must be able to work holidays and weekends.
  • Hours may vary based on occupancy levels and hotel needs.

Nice To Haves

  • High school diploma or GED preferred.
  • Prior housekeeping experience preferred, but not required.
  • Eagerness to grow and/or develop within the company.

Responsibilities

  • Clean assigned rooms.
  • Change linens and make beds.
  • Thoroughly clean bathrooms.
  • Sweep, vacuum, dust, mop, and pick up trash.
  • Replenish guest amenities and toiletries.
  • Load and organize the cart, then store it properly at the end of each shift.
  • Receive keys and assigned rooms, and return keys at the end of each shift.
  • Respond to guest requests and report guest issues.
  • Follow proper lost-and-found procedures for items left behind in guest rooms.
  • Report items in need of repair.
  • Follow all safety procedures while working.
  • Handle and solve workplace problems effectively and innovatively.
  • Remain positive and helpful while maintaining a steady pace.
  • Act honorably, even when no one is watching.
  • Provide personalized guest service.
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