Room Attendant

B.F. Saul Company Hospitality Group•Washington, DC

8d•Onsite

About The Position

The Room Attendant is responsible for maintaining the cleanliness of guestrooms daily and nightly according to The Hay-Adams Standards of Excellence. The role includes making beds, cleaning and dusting guestrooms and bathrooms, setting up guest amenities, and providing evening turndown service when scheduled. The Room Attendant reports maintenance and special cleaning needs, manages linen inventories, helps ensure guest comfort, delivers requested items, and maintains storage closets and caddies. The position may also cover Lobby Attendant or Linen Room Attendant duties as needed and requires availability to work any day, including holidays.

Requirements

Must be able to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
High school education or equivalent preferred.
Previous housekeeping experience highly preferred.
Must understand, speak, read, and write basic English and comprehend simple instructions.
Must be able to present information effectively to customers, clients, and other employees.
Must be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Must apply common sense to simple written or verbal instructions and work with minimum supervision.
Must be able to reach with hands and arms and often stoop, kneel, crouch, or crawl; frequent walking and standing are required.
Must be able to lift or move weights ranging from 10 to 25 pounds.

Nice To Haves

High school education or equivalent.
Previous housekeeping experience.

Responsibilities

Make guestroom beds.
Clean and dust guestrooms and bathrooms.
Complete special room-cleaning projects when required.
Set up guestroom amenities.
Provide PM turndown service when scheduled, including cleaning remaining unmade AM rooms according to established standards.
Report maintenance needs to the Housekeeping Office.
Report special cleaning needs, such as carpets or chandeliers, to the Office Coordinator.
Account for linen inventories.
Ensure guest comfort.
Turn in Lost and Found items to the Housekeeping Department.
Deliver requested items to guest rooms.
Remain current with hotel information.
Maintain and clean storage closets and caddies.
Perform Lobby Attendant or Linen Room Attendant duties when needed.
Report suspicious persons or activities and hazardous conditions to Security and/or the Housekeeping Manager.
Perform other reasonable duties as required and directed.
Work any day, including holidays.