Room Attendant

Commonwealth Hotels•Newport, KY

9d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms to meet the hotel’s standards of cleanliness and comfort. The role includes making beds, changing linens, dusting, vacuuming, sanitizing bathrooms, replenishing room amenities, checking equipment and furniture, reporting maintenance issues, and assisting with public-area cleaning and laundry. The attendant also follows safety procedures, responds courteously to guest requests or concerns, and monitors supplies. The position is part of the Homewood Suites Newport, Kentucky team, with professional training and career development opportunities.

Requirements

High school diploma or equivalent.
Demonstrated experience with a strong focus on guest satisfaction.
Ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills engaging with guests and collaborating with team members.
Flexibility to work weekends and holidays.

Responsibilities

Thoroughly clean and sanitize guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities such as toiletries, towels, and coffee.
Inspect room equipment and furniture and report maintenance issues.
Occasionally clean and maintain public areas, including hallways, lounges, and restrooms.
Follow cleaning procedures and safety protocols.
Provide courteous, professional service and respond promptly and efficiently to guest requests or concerns.
Collect, wash, fold, and deliver linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities to support timely restocking.
Prepare rooms for new guests according to hotel standards of cleanliness and comfort.