Room Attendant

HEI Hotels and Resorts•The Woodlands, TX

22d•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role includes cleaning guest rooms, changing linens, replenishing supplies, handling room keys and carts, and inspecting rooms for cleanliness and appearance. The attendant must follow cleaning procedures, work cooperatively with colleagues, and be available to work regularly. Other job-related duties may be assigned.

Requirements

Ability to scrub and scour surfaces, extend arms overhead for cleaning tasks, and work in confined spaces.
Willingness to assist coworkers and work as part of a team.
Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
Ability to push and/or pull equipment weighing up to 100 pounds, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
Follow cleaning procedures and instructions for using cleaning agents.
Strip and make beds and change linens; bedspreads may weigh up to 50 pounds.
Dust furniture, pictures, drawers, window ledges, and shelves.
Vacuum rooms and empty trash.
Replenish guest-room amenities, linens, and supplies.
Sign for and retrieve room keys, transport them to assigned rooms, and restock the cart.
Inspect rooms for cleanliness and appearance and indicate when room work is complete.
Follow attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.