Room Attendant

The Ameswell Hotel • Mountain View, CA

3d

About The Position

As a Room Attendant, you help ensure each guest finds a spotless, welcoming room. You uphold Ameswell’s cleaning standards across guest rooms and public spaces, working independently and taking pride in attention to detail. The role includes cleaning and sanitizing rooms and bathrooms, replenishing linens and supplies, performing rotation and deep-cleaning duties, assisting guests with loaned items, updating room status, and reporting concerns or maintenance needs to the Manager. You are also expected to follow standard operating procedures, maintain a safe and organized work area, and provide accurate information about hotel services and local attractions.

Requirements

• High school diploma or equivalent preferred.
• Familiarity with sanitation, cleaning, and safety standards.
• Ability to work independently, stay self-motivated, and meet deadlines and high standards.
• Flexibility to work varying shifts, including holidays and weekends.
• Respectful, discreet, and detail-oriented approach with guests, coworkers, and property.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Ameswell’s standards, including fixtures, showers, tubs, and flooring.
• Change linens, remake beds, and replace towels and bathroom amenities.
• Dust and polish furniture, realign it to the floor plan, and vacuum or sweep flooring.
• Clean interior windows, closets, and door tracks, removing dust and debris.
• Empty trash and restock supplies, carts, and bathrobes as needed.
• Perform rotation and deep-cleaning duties as required.
• Deliver and retrieve loaned items for guests, and check and secure rooms.
• Update room status on the assignment sheet and restock the cart at the end of the shift.
• Immediately report guest or employee concerns and maintenance or repair needs to the Manager.
• Stay familiar with hotel services and local attractions to answer guest questions accurately.
• Follow standard operating procedures and maintain a clean, organized, and safe work area.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Term life insurance.
• Paid Time Off (PTO), including Sick Hours.
• 401(k) retirement plan, effective from date of hire.
• Hotel and food-and-beverage outlet discounts.
• Wellness incentives through Class Pass.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED