Room Attendant

Sonesta International Hotels Corporation • Rosemont, IL

19d

About The Position

Room Attendants help create clean, comfortable, and welcoming guest rooms and hotel spaces. They clean and refresh assigned areas, ensure rooms meet hotel brand and presentation standards, and support guest satisfaction in a fast-paced hospitality environment. The role involves regular interaction with guests and coordination with housekeeping leadership and other hotel teams. Candidates should be dependable, detail-oriented, active, and committed to hospitality service.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies; refresh and organize rooms so they are guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Promptly and accurately report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond professionally and courteously to guest requests and housekeeping service needs.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Coordinate with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account with company match
• 401(k) retirement plan with company match
• Paid vacation and sick days
• Sonesta hotel discounts
• Educational assistance
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term disability insurance
• Company-paid long-term disability insurance
• Employee perks and discounts
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed