Room Attendant

Springwood Hospitality • Easton, PA

54d • Onsite

About The Position

Responsible for the cleanliness and arrangement of supplies in guest rooms to exceed the guest’s expectations. This role involves providing the highest quality of service to guests at all times, ensuring rooms are cleaned and restocked efficiently.

Requirements

• The ability to communicate with our guests in English is necessary.
• Be able to lift and carry 30 pounds; push and pull 60 pounds.
• Must be thoroughly familiar with Associate Handbook.

Nice To Haves

• Continue to practice skills taught after training.

Responsibilities

• Daily clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status.
• Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets.
• Thoroughly clean bathroom and vanity areas.
• Replenish supplies such as drinking glasses and writing supplies.
• Assist in general clean program by changing all blankets, duvets/bedspreads, and mattress pads as required.
• Complete assigned daily room projects (thresholds, edging, etc.).
• Assist in the carpet care program by daily spot cleaning guest room carpets as the room is being cleaned.
• Maintain a clean and orderly housekeeping cart and restock it daily.
• Report any damaged or inoperable room items to Maintenance via a work order.
• Report any discrepancies to the Housekeeping Manager.
• Assist in maintaining other areas of the hotel in a clean and orderly condition (e.g., associate lounge and locker room, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Wear proper uniform at all times in accordance with the Standards of Appearance.
• Have a thorough knowledge of emergency procedures.
• Follow cleaning procedures as trained by Housekeeping Manager.
• Practice safety standards at all times and be alert to hazardous conditions.
• Report or correct any hazardous conditions observed immediately.
• Always practice good sanitization habits when cleaning the guest room.
• Adhere to all work rules, procedures, and policies established by the company, including those contained in the Associate Handbook.
• Other duties as assigned, of which the associate is capable of performing.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED