Room Attendant

Sonesta International Hotels Corporation • St Louis, MO

10d

About The Position

Room Attendants help create clean, comfortable, and welcoming guest rooms and hotel spaces. They clean and service assigned rooms and areas, refresh supplies, inspect room readiness, and respond to guest needs while following hotel standards, safety policies, and operational procedures. The role suits someone who takes pride in their work, enjoys staying active, and can thrive in a fast-paced hospitality environment.

Room Attendants work with Housekeeping leadership and teams across the hotel to support smooth operations and memorable guest experiences aligned with Sonesta’s People People philosophy. Additional duties may be assigned.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards and operating procedures.
• Replace linens, towels, amenities, and guest supplies, keeping rooms refreshed, organized, and ready for guests.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Keep housekeeping carts, storage closets, linen areas, and operational workspaces clean and organized.
• Promptly and accurately report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond professionally and courteously to guest requests and housekeeping service needs.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed