Room Attendant

Innisfree Hotels•Fort Walton Beach, FL

About The Position

Innisfree Hotels is seeking an enthusiastic and motivated Room Attendant for Holiday Inn Resort FWB. The role involves cleaning and servicing guest rooms and public areas, maintaining cleanliness standards, and preparing rooms promptly. The attendant should be comfortable responding to and resolving guest requests and issues in a fast-paced environment, while contributing to a positive and caring workplace.

Requirements

  • High school diploma or equivalent.
  • Ability to interpret instructions provided in written, oral, or scheduled form.
  • Friendly, service-oriented approach to interactions with guests and employees.
  • Strong attention to detail.
  • Ability to multitask.
  • Ability to work as part of a team.
  • Ability to work independently with minimal supervision and a high degree of autonomy.
  • Previous housekeeping or hotel-related hospitality experience is preferred.

Nice To Haves

  • Previous housekeeping or hotel-related experience in the hospitality industry.

Responsibilities

  • Clean and service guest rooms and public areas to company cleanliness standards.
  • Clean guest rooms and bathrooms, including making beds, dusting furniture, cleaning closets, replenishing bathroom supplies and room amenities, and vacuuming and mopping floors.
  • Ensure each room is shut and latched upon leaving to support guest safety.
  • Address and resolve guest requests and issues.
  • Address and resolve workplace conflicts calmly and poisedly.
  • Maintain regular attendance according to the property’s scheduling needs.
  • Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag while working.
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