Room Attendant

Brandt • Fargo, ND

7d

About The Position

As a Room Attendant, you will contribute to the overall guest experience by cleaning and preparing rooms for overnight guests. Rooms should be clean, fully stocked, and in good working order. The role suits someone with strong attention to detail who takes direction well and can follow a consistent routine.

Requirements

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of the proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums and commercial washers and dryers.
• Ability to understand and speak some English.
• Ability to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Ability to work in a fast-paced environment.

Responsibilities

• Stock the housekeeping cart with cleaning supplies, fresh linens, and guest supplies.
• Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linens and trash.
• Change and replenish bed linens, towels, and other guest amenities as needed.
• Clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms.
• Ensure hotel property is in working order.
• Report missing articles, damage, or mechanical problems to management or a supervisor as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log guest property left in rooms or other public spaces.
• Attend pre-shift meetings to learn assignments and the day's tasks.
• Perform deep-cleaning tasks as needed, such as flipping mattresses and moving furniture.
• Ensure rooms and assigned tasks are completed within the allotted MPRs.

Benefits

• PTO with immediate accrual
• Access to 50% of wages prior to payday
• Discount program for car rentals, travel, entertainment, and more
• Worldwide hotel discounts
• Health insurance
• Dental insurance
• Vision insurance
• Basic Life/AD&D and supplemental life insurance
• Voluntary critical illness, accident, hospital indemnity, short-term disability, and legal options
• Employer-sponsored long-term disability coverage
• 401(k) with immediate match
• Double time for holidays worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed