Room Attendant

Holland America/Princess Alaska-Yukon Land Operations•Denali National Park, AK
•Onsite

About The Position

Room Attendants are the foundation of an excellent guest experience at Denali Princess Wilderness Lodge. They clean and sanitize guest rooms and guest areas, support safety standards, and assist guests as needed. The role is part of a diverse housekeeping team that works together to provide guests with a clean, comfortable home away from home. The description notes that the workday finishes in the afternoon, leaving time to explore Alaska.

Requirements

  • Pass a pre-employment background check.
  • Be eligible to work in the United States; employment visa sponsorship or takeover of sponsorship is not available.
  • Be able to prioritize work and meet time constraints while working in a team or group environment.
  • Be able to organize work, meet deadlines, and maintain attention to detail and accuracy.
  • Be able to supervise and manage staff.
  • Be able to work in a fast-paced environment with multiple tasks and external influences.
  • Be able to work independently with minimal supervision while achieving daily goals.
  • Be able to support and comply with company policies, procedures, guidelines, and health and safety standards.
  • Be able to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

  • Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
  • Communicate with supervisors and other team members about service or technical updates, requests, or concerns.
  • Keep housekeeping storage areas organized, clean, uncluttered, and free from cross-contamination.
  • Complete regular projects and deep-cleaning.
  • Interact and communicate with guests, provide property-specific and local information, answer questions, and share concerns with a supervisor while creating memorable guest experiences.

Benefits

  • Free cruise after the first season
  • Reward for Referral Program
  • Rewards and incentives
  • Community service opportunities
  • Employee activities
  • Professional growth
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