Room Attendant - Housekeeper

Courtyard Norman•Norman, OK

About The Position

Clean and maintain guest rooms so they meet established standards. The role includes providing friendly guest interactions, completing room-cleaning tasks within allotted time frames, and supporting guest satisfaction. When short staffed or during peak periods, the Room Attendant may also perform house person and lobby attendant duties. The role may offer a growth path to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.

Requirements

Previous housekeeping experience or equivalent training is required.
Must understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to standards and within the allotted time frame, including sweeping, mopping, scrubbing, and vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
Notify managers when guest rooms need repairs.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Work toward increasing departmental and overall guest satisfaction and ensure overall guest satisfaction.
Perform other duties as requested by management.