Room Attendant

Sonesta International Hotels Corporation • Sonesta Simply Suites Miami Airport, FL

6d

About The Position

Room Attendants help create clean, comfortable, and welcoming guest experiences by ensuring guest rooms and hotel spaces are spotless, refreshed, and ready for guests. The role suits someone who takes pride in their work, enjoys staying active, and can thrive in a fast-paced hospitality environment. Dependability, attention to detail, and a passion for hospitality are important.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, weekends, and holidays, and ability to provide operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies, keeping rooms refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness during shifts.
• Keep housekeeping carts, storage closets, linen areas, and operational workspaces clean and organized.
• Promptly and accurately report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond professionally and courteously to guest requests and housekeeping service needs.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Coordinate with Housekeeping leadership, Front Office, Laundry, and Engineering to support hotel operations and guest satisfaction.
• Help provide clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed