Room Attendant

GRAND PACIFIC RESORTS INC•, CA
•$17 - $21•Onsite

About The Position

Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant provides hospitality by maintaining the interior areas of the resort property. The associate may work independently or as part of a team with little to no supervision and uses good judgment to perform the job. The role is full-time, with varied shifts, at Indian Palms Vacation Club in California, with an hourly salary range of $17.00–$21.37. Associates are expected to uphold Grand Pacific Resorts’ values, expectations, policies, and procedures; work professionally and ethically; maintain regular attendance; and follow department performance standards and company policies. This job description may not include every duty, and management may assign other tasks or revise the description. It is not a contract for employment.

Requirements

  • 0–2 years of related experience.
  • High school diploma or equivalent preferred.
  • Ability to multitask effectively.
  • Strong customer service skills.
  • Excellent communication and organizational skills.
  • Ability to work well in a diverse team environment.
  • Availability to work various shifts, including weekends and holidays.
  • Ability to successfully pass applicable auditions or skill testing, a background check, physical examination, and drug screening test.
  • Ability to stand and/or walk for up to 8 hours; sit, stoop, kneel, crouch, and crawl; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Clear close, distant, and depth vision for navigating resort buildings.

Nice To Haves

  • Experience in the hospitality industry; timeshare experience preferred.
  • Fluency in English preferred.

Responsibilities

  • Clean guest rooms according to resort cleanliness and efficiency standards.
  • Maintain work carts and stations to support appearance and efficiency.
  • Remove used linens, towels, products, and supplies, and replace them with clean items.
  • Clean kitchens, bathrooms, bedrooms, and living rooms according to housekeeping checklists.
  • Vacuum, mop, wash, dispose of trash, dust, polish, and scrub as needed.
  • Maintain uniforms and nametag.
  • Assist with special projects assigned by a Supervisor.
  • Communicate effectively with guests, supervisors, and associates.
  • Stay informed about emergency procedures, current projects, security issues, and emergency equipment locations.
  • Perform responsibilities professionally and ethically, maintain consistent attendance, and adhere to department performance standards and company policies.
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