Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT • Houston, TX

7d • Onsite

About The Position

Responsible for cleaning and maintaining guest rooms according to company procedures and at a level that meets or exceeds company standards. The role includes preparing housekeeping supplies and amenities, cleaning assigned rooms, completing checklists, reporting room conditions, and maintaining safe, secure, and orderly guest and service areas. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, start times, and hours worked per week.

Requirements

• Ability to bend and reach to dust, clean, and make beds and bathrooms.
• Ability to stand and walk for varying lengths of time, often for long periods.
• Ability to communicate with different kinds of people to provide information, answer questions, and deliver required services.
• Ability to visually inspect rooms for cleanliness and guest belongings left behind.
• Written communication skills to mark completed rooms on daily paperwork.
• Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Ability to lift up to 50 pounds.
• Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

• Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities to clean each room.
• Follow knocking procedures before entering guest rooms.
• Clean assigned guest rooms and ensure amenities are stocked.
• Complete the entire housekeeping checklist.
• Accurately mark cleaned rooms for supervisor inspection.
• Report room damage or hazards, such as burned-out bulbs or broken furniture and lights, in Guestware or to the Housekeeping Coordinator.
• Secure guest room doors when exiting.
• Keep corridors and service areas neat.
• Turn in lost-and-found items and guest room keys.
• Follow company policies and safety and security procedures.
• Know and follow department fire-prevention and emergency procedures.
• Use protective equipment and report unsafe conditions to management.
• Report accidents, injuries, near-misses, property damage, or loss to management.
• Maintain a neat, clean, and well-groomed appearance in accordance with team member handbook standards.
• Perform related duties as requested by management.
• Assist other housekeeping personnel when needed.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed