Room Attendant

Highgate Hotels • Kenner, LA

1d • Onsite

About The Position

The Room Attendant maintains clean and attractive guestrooms while providing attentive, courteous, and efficient service to guests. The position is at La Quinta New Orleans Airport in Kenner, Louisiana. Duties include cleaning guestrooms to established standards, preparing and restocking housekeeping carts, keeping hallways and other areas clean, reporting missing items and maintenance needs, and handling lost-and-found items according to standards.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Ability to communicate effectively, verbally and in writing, with employees at all levels and with guests in an attentive, friendly, courteous, and service-oriented manner.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed.
• Restock the housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report missing room items, such as irons, ironing boards, and hair dryers, to the Housekeeping Supervisor or Manager.
• Report maintenance repairs immediately to the Housekeeping Supervisor or Manager.
• Handle lost-and-found items according to standards.
• Ensure overall guest satisfaction.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave or paid time off in accordance with applicable law and company policies
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Personal, medical, and military leave, and paid jury duty and bereavement leave in accordance with applicable laws and policies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED