Room Attendant

Pyramid Global Hospitality•Tampa, FL

20d•Onsite

About The Position

The Room Attendant supports hotel cleanliness and guest satisfaction by preparing and maintaining guest rooms with care and attention to detail. The role contributes to a welcoming stay through thorough cleaning, sanitation, and upkeep of assigned guest areas, while working collaboratively with the Housekeeping team. Room Attendants engage with guests, follow established standards for linens and towels, and help ensure a safe and orderly work environment. Experienced housekeepers may have opportunities to grow into supervisory or management roles.

Requirements

Housekeeping experience is desirable.
Neat appearance and pleasant personality.
Time management skills.
Ability to work on feet for an extended period.
Ability to communicate effectively.
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs in tight spaces.
Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 lbs.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as a team to accomplish resort or hotel cleanliness goals.
Keep the work cart orderly and properly stocked.
Use equipment, supplies, and guest amenities properly.
Thoroughly clean and sanitize assigned guest areas.
Change and inspect linens and towels daily, following the Green Program standards.
Practice safety standards, watch for hazards, and report hazards when found.
Respect guests’ property.
Care for equipment responsibly.
Report to work on time and according to the posted schedule, maintain accurate time records, and follow proper standards for issuance of rooms.
Remain alert, courteous, and helpful to guests and co-workers.
Perform other related duties as requested by the Floor Supervisor.