Room Attendant

InterContinental The Clement Monterey•Monterey, CA

About The Position

InterContinental The Clement Monterey is hiring a friendly, dependable, and service-oriented Room Attendant for its Housekeeping team. The position is responsible for cleaning and servicing guest rooms to brand and quality standards so guests have a comfortable and memorable experience. Additional duties may include assisting in public areas, answering guest inquiries, delivering items to guest rooms, restocking, and helping with special cleaning projects. The Room Attendant works with managers, associates, and other hotel departments to anticipate and meet guest needs. This is a full-time position with a flexible schedule that includes weekends and holidays based on business needs. The starting wage is $22.00 per hour.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Passion for hospitality and guest service.
  • Ability to stand and walk for extended periods.
  • Ability to bend, stoop, kneel, and lift up to 50 pounds.
  • Ability to push and pull housekeeping carts and equipment.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

  • One year of housekeeping, cleaning, or related experience is preferred.
  • Bilingual or multilingual candidates are encouraged to apply.

Responsibilities

  • Clean and service guest rooms to brand and quality standards.
  • Replace linens, towels, and guest amenities.
  • Vacuum, dust, sweep, and sanitize guest room touchpoints.
  • Respond promptly and professionally to guest requests and inquiries.
  • Assist with special cleaning projects and room preparations as needed.
  • Report maintenance concerns and ensure rooms are guest-ready.
  • Work collaboratively with hotel departments to deliver exceptional guest experiences.
  • Assist in public areas, deliver items to guest rooms, and restock as needed.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Educational assistance opportunities
  • Training and professional development
  • Associate recognition programs and events
  • Hotel and travel discounts through IHG
  • Welcoming, team-oriented culture
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