Room Attendant - Denu Hotel & Spa

Pacific Hospitality Group•Phoenix, AZ

About The Position

The Housekeeping Attendant plays a vital role in delivering a pristine, luxurious, and highly personalized guest experience in alignment with Forbes Travel Guide 5-Star standards. The position is responsible for maintaining impeccable cleanliness, presentation, and comfort in guest rooms and assigned areas, ensuring each space reflects exceptional care, attention to detail, and anticipatory service.

Requirements

Strong attention to detail and commitment to quality.
Ability to work efficiently while maintaining Forbes-level standards.
Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.
Professional appearance and positive attitude.
Flexibility to work weekends, holidays, and varying shifts.

Nice To Haves

Previous housekeeping experience in luxury hotels or resorts.

Responsibilities

Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards.
Keep all spaces clean, organized, and guest-ready.
Follow detailed cleaning protocols, including proper chemical use and sanitation standards.
Meet Forbes standards for precision, consistency, and attention to detail in room presentation.
Anticipate guest needs by thoughtfully placing and replenishing amenities.
Ensure room setups are flawless, including linens, amenities, lighting, temperature, and ambiance.
Prepare guest rooms for arrivals, including VIPs and special occasions, and provide turndown service.
Ensure bedding, towels, and amenities meet luxury quality expectations.
Promptly report and follow up on maintenance issues.
Handle hotel property and guest belongings with care and integrity.
Provide warm, discreet, and courteous interactions when encountering guests.