Room Attendant

KOLTER HOSPITALITY GROUP • Orlando, FL

16d • $15 - $15 • Onsite

About The Position

A Kolter Hospitality Room Attendant provides welcoming, helpful, and exceptional service while maintaining a clean, comfortable, and inviting environment for guests. The role involves cleaning assigned rooms, replenishing guest amenities, responding to guest requests, and following hotel procedures for safety, keys, and lost and found. Room attendants are expected to provide personalized guest service, maintain a steady pace, handle workplace problems effectively, and contribute to the success and growth of the company.

Requirements

• Ability to clearly understand and communicate with guests.
• Ability to complete a minimum of 16 room credits.
• Ability to push, pull, and lift a minimum of 50 lbs.
• Ability to push or maneuver a cart weighing up to 250 lbs.
• Ability to bend, kneel, and stretch.
• Ability to walk and stand for extended periods.
• Free motion of arms above the waist.
• Must be able to work holidays and weekends.
• Hours may vary based on occupancy levels and hotel needs.

Nice To Haves

• High school diploma or GED preferred.
• Prior housekeeping experience preferred, but not required.
• Eagerness to grow and/or develop within the company.

Responsibilities

• Clean assigned rooms.
• Change linens and make beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities and toiletries.
• Load and organize the cart and store it properly at the end of each shift.
• Receive keys and assigned rooms, and return keys at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow lost and found procedures for items left in guest rooms.
• Report items in need of repair.
• Follow all safety procedures while working.
• Provide personalized guest service and maintain a positive, helpful demeanor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED