Room Attendant

Zachry Corporation•San Antonio, TX

About The Position

The Room Attendant maintains high standards of cleanliness, sanitation, and presentation to provide guests with a comfortable and welcoming experience. The role includes cleaning and sanitizing guest rooms and bathrooms, changing linens and towels, replenishing guest supplies, responding courteously to guest requests, and respecting guest privacy. The attendant also reports maintenance concerns, documents lost-and-found items, stocks the housekeeping cart, and supports linen and laundry operations. Reliable attendance is an essential function of the role.

Requirements

High school diploma or equivalent.
Ability to listen and communicate effectively.
Ability to understand and follow instructions from supervising management.
Ability to provide courteous guidance and assistance to guests and team members.
Hearing and visual ability to observe and detect signs of emergencies or unsafe conditions.
Ability to organize and prioritize tasks to meet deadlines.
Knowledge of cleaning chemicals and agents, and operation of commercial cleaning equipment.
Ability to extend arms, scrub, bend, stoop, stand, and walk for extended periods.
Ability to work independently and as part of a team.
Reliability, attention to detail, professionalism, and commitment to high-quality work.
Ability to follow safety procedures and maintain clean, hazard-free work areas.
Self-motivation and ability to manage and complete assigned rooms efficiently.

Nice To Haves

Prior hospitality or housekeeping experience.
Bilingual in Spanish.

Responsibilities

Clean and sanitize guest-room and bathroom surfaces, including sinks, toilets, showers or tubs, floors, and high-touch items.
Strip used beds, replace bed linens, and provide fresh towels and bathmats.
Dust furniture, fixtures, and surfaces, and vacuum or mop floors.
Empty trash and recycling bins and replace liners.
Replenish in-room toiletries, tissues, coffee, water, and minibar items.
Respond promptly and courteously to guest requests for towels, pillows, amenities, and other housekeeping needs.
Respect guest privacy when servicing occupied rooms and observe “Do Not Disturb” signage.
Immediately report maintenance concerns, such as leaks, broken furniture, or faulty lighting.
Document and turn in lost-and-found items discovered in guest rooms or public areas.
Organize and stock the housekeeping cart with cleaning supplies, linens, and amenities for each shift.
Assist with linen collection, sorting, and preparation to support laundry operations.
Perform additional assigned duties and maintain reliable attendance.