Room Attendant

Sage Hospitality•Breckenridge, CO

About The Position

Cleans and prepares guest rooms to established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. The Room Attendant supports a welcoming guest environment by cleaning rooms and public areas, replenishing supplies, and reporting safety concerns and maintenance issues. The role requires prolonged physical activity in an indoor, climate-controlled environment, with time spent inside for 95% of the shift.

Requirements

No formal education or training is required.
No experience is required.
Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
Ability to lift up to 50 pounds continually throughout a shift.
Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
Ability to work with arms raised above the head throughout a shift.
Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets throughout the workday.
Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

Retrieve items from shelves and storerooms and set up cleaning carts with supplies; keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, rooms, public areas, and hallways, including hard-to-reach areas.
Clean and sanitize guest and public restrooms, including showers, tubs, toilets, sinks, mirrors, walls, and exposed pipes.
Replace towels, soaps, room amenities, and literature that is missing, soiled, or torn.
Wash hard-floor areas by hand to remove dirt and soiled areas.
Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
Strip and remake beds with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness and replacing soiled items.
Lift mattresses to check for soil between mattresses and beneath beds.
Clean closets and restock guest-room supplies such as hangers, extra blankets, and pillows.
Vacuum rooms, public areas, and hallways, including beneath furniture and in hard-to-reach areas; move heavy furniture as needed.
Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
Inspect room equipment, including TVs, lights, lamps, faucets, and radios, and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.