Room Attendant - HALL Arts Hotel

Coury Hospitality•Dallas, TX

About The Position

The Room Attendant is responsible for maintaining exceptional standards of cleanliness, presentation, and comfort throughout guest rooms and assigned public areas at HALL Arts Hotel. The role supports a refined, personalized guest experience by ensuring spaces meet luxury or boutique hotel service standards and by interacting with guests in a warm, professional, and discreet manner. The position requires careful cleaning and servicing of guest rooms, suites, corridors, and assigned public areas; attention to presentation and maintenance concerns; and prompt, courteous responses to guest requests. Room Attendants work collaboratively with housekeeping, front desk, and maintenance teams, follow hotel security and safety procedures, and support sustainability initiatives. Additional tasks may be assigned or revised by the manager based on business volume and operational needs.

Requirements

Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting is preferred.
Strong attention to detail and commitment to maintaining immaculate spaces.
Professional appearance and service-oriented demeanor.
Strong verbal communication skills and ability to interact graciously with guests.
Ability to follow detailed procedures and brand standards consistently.
Excellent time-management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work weekends, holidays, and varying shifts.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to lift, push, and pull up to 35 pounds.
Ability to operate housekeeping carts, vacuums, and cleaning equipment safely.
Must wear required personal protective equipment according to job responsibilities.

Responsibilities

Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
Make beds with precision, ensuring linens are crisp, properly aligned, and free from defects.
Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved cleaning products and procedures.
Replenish guest room amenities, linens, towels, and supplies in accordance with brand standards.
Inspect guest rooms for cleanliness, presentation, and maintenance concerns, and report issues promptly.
Maintain assigned public areas, including hallways, stairwells, and service areas, ensuring a pristine appearance.
Interact courteously and professionally with guests while maintaining privacy and discretion.
Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
Handle guest belongings with care, respect, and confidentiality.
Follow hotel security, privacy, and lost-and-found procedures.
Safely operate housekeeping equipment and use cleaning chemicals according to training and safety guidelines.
Adhere to health, safety, and sanitation regulations.
Support sustainability and environmentally responsible initiatives.
Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.
Complete additional or revised tasks assigned by the manager based on business volume and operational needs.