Banquet Server - HALL Arts Hotel
About The Position
The Coury Hospitality Server provides an exceptional, personalized dining experience through elevated, refined, attentive, and knowledgeable service. The role calls for professionalism, refined service skills, strong product knowledge, and an understanding of fine cuisine, wine, and service standards so that guest interactions exceed expectations. The position is at HALL Arts Hotel, a luxury hotel in Dallas’ Arts District. Additional tasks and responsibilities may be assigned at the manager’s discretion or revised based on business volume and current needs. Employment is at-will and may be ended by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.
Requirements
- Obtain and maintain any required state or local alcohol-service permits or certifications, such as TABC, ServSafe Alcohol, or an equivalent.
- Obtain and maintain any required state or local food-service certifications, such as a Food Handlers Card, ServSafe certification, or an equivalent.
- Strong communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to remain calm, poised, and professional under pressure.
- Flexible schedule, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 lbs.
- Manual dexterity for precise service techniques.
- Wear required personal protective equipment according to job responsibilities.
Nice To Haves
- Prior experience in fine dining or upscale hospitality.
- Passion for hospitality, food, and beverage.
- Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols.
Responsibilities
- Greet guests warmly and professionally, guiding them through the dining experience from arrival to departure.
- Know the menu, including ingredients, preparation methods, allergens, and seasonal changes.
- Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options.
- Open, present, and pour wine according to fine dining standards.
- Follow responsible alcohol service guidelines.
- Execute fine dining techniques, including tableside service, coursed meals, wine service, and proper plate presentation.
- Accurately take and deliver orders according to timing and coursing standards.
- Collaborate with kitchen and bar teams to support seamless service.
- Maintain tables, including clearing, resetting, and crumb service.
- Anticipate guest needs and provide attentive, unobtrusive service.
- Handle guest concerns and special requests with discretion, empathy, and urgency.
- Follow restaurant policies, service standards, and safety regulations.
- Maintain cleanliness, organization, and sanitation standards in service areas.
- Maintain a polished appearance and comply with uniform and grooming standards.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
