Room Attendant
About The Position
The Room Attendant cleans and prepares guest rooms according to established cleanliness and propriety standards to ensure guest satisfaction and maximize revenues. The role involves maintaining cleaning supplies and equipment, cleaning guest rooms and public areas, replenishing room amenities, and inspecting rooms for safety, cleanliness, and maintenance needs. The attendant reports room-status and maintenance deficiencies in writing to the Executive Housekeeper and maintains custody of hotel equipment, keys, and supplies. The position is at the newly opened Indigo Raleigh in North Carolina.
Requirements
- No formal education or training is required.
- Previous experience in a hotel Room Attendant role is highly preferred.
- Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
- Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
- Ability to lift up to 50 pounds continually throughout a shift.
- Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
- Ability to work with arms raised above the head throughout a shift.
- Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
- Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.
Nice To Haves
- Previous experience in a Room Attendant role within a hotel.
Responsibilities
- Retrieve supplies from shelves and storerooms; prepare and maintain cleaning carts and storerooms in a clean, orderly condition.
- Clean windows, doors, walls, closets, fixtures, public areas, and hallways, including hard-to-reach areas.
- Clean and sanitize bathrooms, including showers, tubs, toilets, mirrors, sinks, walls, and exposed pipes.
- Replace towels, soaps, room amenities, and guest-room literature as needed.
- Hand-wash hard-floor areas to remove dirt and soiled areas.
- Dust and polish furniture, fixtures, wall hangings, vents, and ceiling corners.
- Strip and remake beds with fresh linen; check bedding and replace soiled items.
- Check under and between mattresses for soil.
- Clean and restock closets, including hangers, blankets, and pillows.
- Vacuum guest rooms, public areas, and hallways, moving furniture as needed to reach carpeted areas.
- Inspect door and window locks and promptly alert management to unsecured or unsafe situations.
- Inspect room equipment, including TVs, lights, lamps, faucets, and radios; report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
- Secure and maintain custody of equipment, keys, and supplies.
- Maintain a friendly, cheerful, and courteous demeanor.
- Perform other duties assigned, requested, or deemed necessary by management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
