Room Attendant - On Call

Pyramid Global Hospitality•Excelsior Springs, MO
•Onsite

About The Position

The Room Attendant supports the housekeeping team at The Elms Hotel & Spa by preparing and maintaining guest rooms and assigned guest areas to high standards of cleanliness and sanitation. The role contributes to a welcoming guest experience through careful attention to detail, respect for guests’ property, and prompt, courteous service. This is an on-call position.

Requirements

  • Housekeeping experience is desirable.
  • Neat appearance and pleasant personality.
  • Time management skills.
  • Ability to remain on one’s feet for an extended period.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as part of a team to maintain resort and hotel cleanliness.
  • Keep the work cart orderly and properly stocked.
  • Use equipment, supplies, and guest amenities properly.
  • Thoroughly clean and sanitize assigned guest areas.
  • Change and inspect linens and towels daily, following the standards in the Green Program.
  • Follow safety standards, remain aware of hazards, and report issues such as broken glass, frayed electrical cords, leaks, broken locks, or suspicious persons.
  • Respect guests’ property.
  • Take proper care of equipment.
  • Arrive on time according to the posted schedule, maintain accurate time records, and follow standards for issuance of rooms.
  • Remain alert, courteous, and helpful to guests and coworkers.
  • Perform other related duties as requested by the Floor Supervisor.
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