Room Attendant

Courtyard•Houston, TX

4d•Onsite

About The Position

LBA Hospitality is hiring a Room Attendant to help create a clean, comfortable, and welcoming experience for every guest. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service. The associate may also help maintain public and back-of-house areas, respond to guest requests, report maintenance or safety concerns, and follow established housekeeping, sanitation, security, and emergency procedures. This is an on-site position with varied shifts that may include weekends and holidays.

Requirements

Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
Able to work independently and as part of a team, follow established procedures, and manage multiple priorities.
Able to learn and use job-related technology and communicate professionally with guests and coworkers.
With or without reasonable accommodation, able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.

Nice To Haves

Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment.
High school diploma or equivalent.

Responsibilities

Clean vacant and occupied guest rooms thoroughly and meet established quality and productivity expectations.
Make beds; replace linens and towels; clean bathrooms; dust and vacuum; remove trash; and replenish guest supplies.
Follow housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
Handle and organize linens, supplies, chemicals, and housekeeping equipment properly.
Inspect rooms and promptly report maintenance concerns, safety hazards, damage, or discrepancies.
Respond promptly and courteously to guest requests and questions.
Maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
Protect guest privacy and follow safety, security, key-control, and emergency procedures.
Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
Maintain a clean, professional appearance consistent with uniform and grooming standards.
Perform other related duties within the associate’s training and capabilities.