Room Attendant

Level5 Hospitality•Missoula, MT
•$15 - $18

About The Position

The Room Attendant cleans, restocks, and maintains assigned hotel rooms, providing Level5 Hospitality housekeeping service for each guest stay. The role includes preparing rooms to hotel standards, supporting laundry duties as needed, reporting maintenance issues and suspicious activity, and handling found items according to hotel procedures.

Requirements

  • Be detail-oriented and thorough.
  • Respect guest privacy and remain discreet.
  • Perform consistent work to high standards.
  • Interact with guests in a pleasant and friendly manner.
  • Have sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
  • Be able to access and navigate the facility.
  • Wear appropriate personal protective equipment as required by safety requirements.
  • Be able to perform routine, repetitive work that may involve strenuous physical exertion, including moving objects weighing up to 50 pounds.

Nice To Haves

  • Ability to read, write, speak, understand, and communicate in basic English is preferred.

Responsibilities

  • Receive assigned room lists from the manager and prioritize rooms requesting early cleaning.
  • Check the cleaning cart inventory and add necessary supplies.
  • Knock and announce before entering rooms; return later if a room is occupied.
  • Remove soiled linens, towels, bedspreads, and blankets and replace them with fresh items.
  • Make beds and stock towels, washcloths, and hand towels according to policy.
  • Clean and disinfect bathrooms and kitchenette or coffee-preparation areas according to hotel policies.
  • Wipe room surfaces and clean mirrors.
  • Vacuum floors and remove trash.
  • Check complimentary coffee, snack, and toiletry supplies and restock according to the hotel checklist and policy.
  • Conduct a final room inspection to ensure the room meets hotel standards.
  • Notify the supervisor when rooms are available and report suspicious activity to security.
  • Ensure soiled linens are laundered, including loading washers and dryers and folding sheets and towels in the laundry room as needed.
  • Notify the maintenance department of needed repairs or maintenance.
  • Take found items to the designated lost and found area if the guest has checked out.
  • Perform other related duties as assigned.
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