Room Attendant

Pacific Hospitality Group•Irvine, CA

86d•Onsite

About The Position

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Requirements

Must be available to work a flexible schedule including some evenings, weekends and holidays.
High attention to detail.
Ability to interact with all associates and guests of the hotel.
6 months experience in similar role.
Flexible schedule availability- evenings, weekends, holidays.
Regularly required to walk, sit, reach with hands and arms, and stoop, kneel, or crouch.
Able to lift/move up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Specific vision abilities required include close vision, color vision, and ability to adjust focus.
Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

Responsibilities

Clean and supply all assigned guest rooms or other guest areas according to department procedure and standards to exceed guest satisfaction.
Report damages, mechanical deficiencies and suspicious activities.
Be on time and in uniform and keep accurate hours.
Ability to multitask and have adequate communication skills.
Anticipate guest expectations.
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
Change and replenish bed linens, towels and guest amenities, as needed.
Perform deep cleaning tasks as needed or as assigned.
Stock, maintain and transport housekeeping supply cart daily.
Dispose of trash and recyclables.
Respond to special guest requests in a timely, friendly and efficient manner.
Demonstrate teamwork responsiveness when asked to do any task consistent with Marriott standards.
Follow all safety practices within the role and Lost & Found procedures.