Housekeeping Room Attendant

Sonesta International Hotels Corporation•Sonesta Denver, CO

11d•Onsite

About The Position

The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public areas, and may work in the commercial laundry facility. The role follows brand standards for timing, products, and placement to ensure guest satisfaction. The position is hourly and non-exempt at the Denver Sonesta Downtown, reports to the Housekeeping Manager, and pays $20.00 to $21.00 per hour. The posting closes November 14, 2026.

Requirements

Some previous housekeeping experience is preferred.
Previous experience in the extended-stay industry is preferred.
Fluent English speaking, reading, and writing skills are preferred; other languages are beneficial.
Basic reading, writing, and mathematical abilities are preferred.
Ability to frequently stand, bend, climb, kneel, and move about the facility.
Ability to carry, lift, or pull items weighing up to 75 pounds.
Ability to regularly use commercial cleaning chemicals.
Availability to work mornings, evenings, weekends, and holidays.

Nice To Haves

Previous housekeeping experience.
Previous background in the extended-stay industry.
Fluent English speaking, reading, and writing skills; other languages are beneficial.
Basic reading, writing, and mathematical abilities.

Responsibilities

Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
Respond to guest complaints and special requests, and take corrective action to achieve guest satisfaction.
Clean and service assigned rooms or areas to established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash; cleaning kitchen areas and appliances may also be required.
Notify the supervisor when service is complete and report rooms that cannot be serviced according to procedures.
When assigned to laundry, monitor supplies and equipment; operate washers and dryers according to hotel standards and manufacturer guidelines; inspect soiled linens; fold and store clean linens; and report damaged items.
Minimize waste of housekeeping supplies and amenities.
Assist with deep-cleaning projects as needed.
Report needed repairs and unsafe conditions to a supervisor.
Handle lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Comply with federal, state, and local health and safety laws.
Perform other duties as assigned.