Room Attendant - Housekeeper

Hersha Hospitality Management LP•San Diego, CA

About The Position

Clean and maintain guest rooms to ensure they meet established standards. The role may also include house person and lobby attendant duties when staffing is short or during peak periods. The work schedule varies and may include holidays and weekends.

Requirements

Previous housekeeping experience or equivalent training is required.
Ability to understand and communicate in English.
Ability to stand for extended periods; walk, push and pull, reach, bend, squat, and kneel; and lift up to 20 pounds.
Use cleaning chemicals.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to standards within the allotted time, including sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
Notify managers when guest-room repairs are needed.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.