Room Attendant

PAH Management•New Orleans, LA

13d•Onsite

About The Position

The Room Attendant maintains clean, comfortable, and welcoming guest rooms, hallways, and public areas to support an exceptional guest experience. The role services guest rooms daily, stocks and maintains the housekeeping cart, and replenishes linens and supplies in accordance with company standards. The position is based on property in Metairie/Harahan, Louisiana. The schedule is flexible and may include evenings, weekends, and holidays as needed, with an average work week of 36–40 hours. No travel is required. The work involves exposure to cleaning chemicals and standard housekeeping equipment, as well as standing, walking, and bending throughout the shift and handling items of varying weights. PAH Management offers competitive base pay commensurate with experience and a range of insurance, retirement, paid time off, hotel stay, and educational benefits. PAH Management is an equal opportunity employer.

Requirements

No formal education requirement; ability to read, understand, and follow written and verbal instructions.
Ability to lift, carry, push, pull, or otherwise move objects exerting up to 50 pounds of force occasionally and up to 20 pounds frequently or constantly.
Ability to bend, lift, and remain standing or walking for the duration of the shift.
Ability to communicate information and ideas clearly and effectively listen to and understand concerns raised by coworkers and guests.
Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed.

Nice To Haves

Previous housekeeping or room attendant experience in a hotel or related hospitality setting.
Familiarity with hotel safety and security procedures.

Responsibilities

Clean and service guest rooms daily according to hotel procedures, including picking up trash, sweeping, and dusting.
Change linens and make beds to hotel presentation standards.
Clean bathrooms thoroughly and clean windows and balconies as part of standard room servicing.
Replenish guest room supplies and amenities according to company standards.
Retrieve, stock, restock, and store the housekeeping cart according to housekeeping, safety, and security procedures and regulations.
Receive an assigned section, keys, supplies, and priority room requests from the Senior Housekeeper at the start of each shift.
Turn in keys and unused supplies at the end of each shift.
Respond promptly to guest requests and report guest issues or complaints hospitably.
Report missing articles, damage, or mechanical problems to the Senior Housekeeper.
Turn in articles left behind in guest rooms according to lost-and-found procedures.
Coordinate daily work priorities with the Housekeeping Supervisor and assist fellow team members when needed.
Perform other duties as assigned by the Housekeeping Supervisor.