Room Attendant

Sage Hospitality Group•Portland, OR

6d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenues. The role involves maintaining cleaning carts and storerooms, cleaning guest rooms and public areas, replenishing room supplies, changing bed linens, inspecting locks and equipment, and reporting maintenance or safety concerns. The attendant safeguards hotel equipment, keys, and supplies and maintains a friendly, courteous demeanor while performing assigned duties.

Requirements

Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Ability to understand and follow verbal and written instructions.
Ability to communicate verbally and in writing.
Ability to lift up to 50 pounds continually throughout a shift.
Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
Ability to work with arms raised above the head throughout a shift.
Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets during the workday.
Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, public areas, and hallways, including hard-to-reach areas.
Clean and sanitize showers, tubs, toilets, mirrors, sinks, and restroom walls.
Replace towels, soaps, amenities, and guest-room literature as needed.
Hand-wash hard-floor areas to remove dirt and soiled spots.
Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
Strip and remake beds with fresh linen, checking bedding and replacing soiled items; inspect under and between mattresses for soil.
Clean closets and restock guest-room supplies such as hangers, blankets, and pillows.
Vacuum rooms, public areas, and hallways, moving furniture as needed to clean carpets and hard-to-reach areas.
Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
Inspect room equipment and report room-status or maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.