Room Attendant

Marriott Vacations Worldwide•Tempe, AZ

15d

About The Position

At Aqua Aston Hospitality (AAH), the Room Attendant helps provide owners and guests with memorable vacation experiences in a supportive, friendly, and beautiful work environment. The role involves cleaning villas to established standards, completing assigned room tasks during the scheduled shift, replenishing guest amenities, and communicating room status. Room Attendants also welcome guests, address their needs, work professionally with colleagues, contribute to team goals, and follow company policies and safety procedures. The position may require background and drug screening in accordance with company policy and applicable legal requirements.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Able to stand, sit, or walk for extended periods of time.
Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
May be required to complete background and drug screening, contingent on company policy and applicable legal requirements.

Responsibilities

Clean villas, including kitchens, bathrooms, dining rooms, and bedrooms, according to standards.
Complete assigned tasks, such as room-board assignments, within the scheduled shift.
Replace guest amenities, including linens, towels, toiletries, and kitchen items, according to standards.
Report room status to the Main Linen Room, Housekeeping Manager or Supervisor, or Front Desk.
Stock the housekeeping cart with necessary supplies, transport it to rooms, and return it to the designated area at the end of the shift.
Follow company policies and procedures and report maintenance problems, safety hazards, and accidents.
Welcome and greet guests, anticipate their needs, and address them.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company safety procedures.