Room Attendant

Holland America/Princess Alaska-Yukon Land Operations•Skagway, AK

105d

About The Position

Room Attendants help provide guests and team members with a pleasant, comfortable experience by keeping guest rooms and guest areas clean and sanitized. They support property safety standards, assist guests as needed, communicate with supervisors and coworkers, and contribute to a diverse housekeeping team.

Requirements

Must be able to lift 50 lbs./23 kg.
Must pass a pre-employment background check.
Must be eligible to work in the United States; the employer cannot sponsor or assume sponsorship of employment visas at this time.
Ability to prioritize work and meet time constraints in a team or group environment.
Ability to organize work, meet deadlines, and maintain attention to detail and accuracy.
Ability to supervise and manage staff.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Clean and sanitize assigned rooms and/or areas by the end of the shift.
Communicate service or technical updates, requests, and concerns to supervisors and other team members.
Keep housekeeping storage areas organized, uncluttered, and free from cross-contamination.
Complete regular projects and deep-cleaning.
Interact with guests, provide property-specific and local information, answer questions, and relay concerns to a supervisor while creating memorable guest experiences.