Room Attendant

Pyramid Global Hospitality • West Palm Beach, FL

7d • Onsite

About The Position

The Room Attendant supports the hotel’s housekeeping team by preparing and maintaining guest rooms and assigned areas to a high standard of cleanliness and sanitation. The role contributes to guest satisfaction through attention to detail, care for guest property, and courteous interactions with guests and coworkers. Room Attendants work as part of a team to maintain resort cleanliness, follow the Green Program standards for linens and towels, and provide key services that help guests relax and enjoy their stay. Housekeeping team members may have opportunities to progress into supervisory or management roles.

Requirements

• Housekeeping experience is desirable.
• Neat appearance and pleasant personality.
• Time-management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs in tight spaces.
• Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 25 lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort and hotel cleanliness.
• Keep the work cart orderly and properly stocked.
• Properly use equipment, supplies, and guest amenities.
• Thoroughly clean and sanitize assigned guest areas.
• Change and inspect linens and towels daily, following the standards set forth in the Green Program.
• Practice safety standards, remain aware of hazards, and report hazards when found.
• Respect guests’ property.
• Take responsible care of equipment.
• Report to work on time according to the posted schedule, maintain accurate time records, and follow proper standards for issuance of rooms.
• Remain alert, courteous, and helpful to guests and coworkers.
• Perform other related duties as requested by the Floor Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed