Room Attendant - Housekeeper

Hyatt House - White Plains•West Harrison, NY

14d•Onsite

About The Position

The Room Attendant cleans and maintains guest rooms to ensure they meet established standards. The role focuses on guest satisfaction, safe work practices, and completing room-cleaning tasks within allotted time frames. The position may also perform house person and lobby attendant duties during staffing shortages or peak periods, along with other duties requested by management. The stated growth path is Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper. The employer offers full-time and part-time opportunities.

Requirements

Previous housekeeping experience or equivalent training is required.
Understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to standards and within the allotted time frame, including sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
Notify managers about needed repairs in guest rooms.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.