Room Attendant

The Cliffs Hotel and Spa•Pismo Beach, CA

27d•Onsite

About The Position

The Cliffs Hotel & Spa is seeking a detail-oriented, optimistic, and motivated part-time Room Attendant to help create a sense of luxury while ensuring guest room cleanliness. The position performs routine duties in cleaning and servicing guestrooms and bathrooms under the supervision of an inspector. Duties and responsibilities may change or be added at any time, with or without notice.

Requirements

High school diploma.
Ability to grasp, twist, write, stand, sit, climb stairs, walk, perform repetitive motions, hear, and see with adequate visual acuity.
Ability to lift up to 40 pounds.
Ability to stand continuously during an eight-hour shift.
Ability to work in stressful situations.
Problem-solving skills, including identifying and resolving problems in a timely manner.
Customer service skills, including responding promptly to guest needs and requests for service and assistance.
Ability to contribute to a positive team environment and demonstrate respect and sensitivity toward cultural differences.
Ability to follow policies and procedures, including dress code policies.
Adaptability to frequent changes, delays, or unexpected events.
Consistent attendance and punctuality.
Dependability, including following instructions, responding to management direction, and completing tasks on time or communicating an alternate plan.
Initiative, including asking for and offering help when needed.
Planning and organizational skills, including prioritizing work and using time efficiently.
Professionalism and respectful treatment of others regardless of status or position.
Attention to quality, accuracy, thoroughness, feedback, and monitoring one's own work.
Ability to meet productivity standards and complete work in a timely manner.
Ability to observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.

Nice To Haves

Previous housekeeping-related experience.

Responsibilities

Enter and prepare rooms for cleaning.
Clean rooms according to company standards and specified time-per-room requirements.
Clean guest rooms, bathrooms, and kitchen areas when applicable, including making beds, emptying wastebaskets, hanging shower curtains, cleaning floors, and dusting furniture.
Replenish supplies such as drinking glasses, writing materials, guest directories, bathroom supplies, and linens.
Deep-clean areas as directed by a supervisor, including washing walls, windows, door panels, and sills.
Use chemicals appropriately.
Turn in lost and found items.
Clean closets and vacuum carpets.
Check and secure rooms.
Attend staff meetings.
Report maintenance problems to the maintenance department and the department head or manager on duty.
Report unusual occurrences or requests to the department head or manager on duty.
Be prepared to work different shifts or take on additional duties and responsibilities when business demands require.
Complete other tasks as assigned by a manager.