Room Attendant

Sage Hospitality•Portland, OR
•$21 - $22

About The Position

The Room Attendant cleans and prepares guest rooms to established cleanliness and propriety standards to support guest satisfaction and maximize revenues. The role involves maintaining cleaning supplies and equipment, cleaning guest rooms and public areas, replenishing room amenities, making beds, inspecting room security and equipment, and reporting maintenance issues. The position requires prolonged physical activity in an indoor, climate-controlled environment, with work inside for 95% of the shift. The role is with the Courtyard Portland City Center, part of Sage Hospitality Group.

Requirements

  • No formal education or training is required.
  • No prior experience is required.
  • Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
  • Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
  • Ability to lift up to 50 pounds continually throughout a shift.
  • Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
  • Ability to work with arms raised above the head throughout a shift.
  • Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets throughout the workday.
  • Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

  • Retrieve supplies and maintain cleaning carts and storerooms in a clean, orderly, and efficient condition.
  • Clean windows, doors, walls, closets, fixtures, public areas, hallways, and guest and public restrooms.
  • Replace towels, soaps, room amenities, and guest-room literature.
  • Wash hard-floor areas by hand.
  • Dust and polish furniture, fixtures, wall hangings, vents, and ceiling corners.
  • Strip and remake beds with fresh linen, checking bedding for cleanliness and replacing soiled items.
  • Lift mattresses to check for soil between mattresses and beneath beds.
  • Clean closets and restock guest-room supplies, including hangers, extra blankets, and pillows.
  • Vacuum rooms, public areas, and hallways, including beneath and around furniture.
  • Inspect door and window locks and promptly alert management to unsecured or unsafe situations.
  • Inspect room equipment and report room-status or maintenance deficiencies in writing to the Executive Housekeeper.
  • Secure and maintain custody of equipment, keys, and supplies.
  • Maintain a friendly, cheerful, and courteous demeanor.
  • Perform other duties assigned, requested, or deemed necessary by management.

Benefits

  • $50 discounted Tri-Met monthly pass
  • Drastically reduced hotel rates for employees, friends, and family at Marriott Hotels
  • Sage Restaurant Concepts discounts
  • One week of sick time
  • Referral bonus eligibility
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