Room Attendant

HEI Hotels & Resorts•Cleveland, OH

About The Position

Maintain hotel rooms and the building to ensure a safe and clean experience for hotel guests, associates, and vendors. The Room Attendant cleans and prepares guest rooms, replenishes supplies, and inspects rooms for cleanliness and appearance. The position pays $17.60 per hour and is not eligible for tips, service charges, or a discretionary performance bonus.

Requirements

  • Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
  • Willingness to help coworkers and work as part of a team.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip and make beds and change bed linens; bedspreads may weigh up to 50 lbs.
  • Thoroughly dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum throughout rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, take them to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and signify when room cleaning is complete.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.
  • Pitch in and help coworkers with their duties as a team player.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide program
  • Hotel room discounts
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