Room Attendant - Housekeeper

Embassy Suites Palm Desert•Palm Desert, CA

9d•$18 - $19•Onsite

About The Position

Clean and maintain guest rooms to ensure they meet established standards. The role supports guest satisfaction by completing room-cleaning tasks within allotted time frames, following safety and lost-and-found procedures, and assisting with house person and lobby attendant duties when staffing is short or during peak periods. Other duties may be assigned by management. The work schedule varies and may include holidays and weekends. The position requires extended periods of standing and walking, as well as pushing, pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and using cleaning chemicals. The stated growth path is Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.

Requirements

Previous housekeeping experience or equivalent training is required.
Understand and communicate in English.
High school diploma preferred.

Nice To Haves

High school diploma.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to standards within allotted time frames by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
Notify managers when guest rooms need repairs.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.