Room Attendant-Housekeeper

TENTAC ENTERPRISES LLC•Bloomington, IL

71d•$15 - $16•Onsite

About The Position

The Room Attendant-Housekeeping position is responsible for cleaning guest rooms, hallways, and public areas, maintaining the hotel’s cleanliness and appearance, and providing timely, friendly customer service. The role also performs Laundry Attendant duties as needed to support daily hotel operations and departmental cleanliness and guest-satisfaction standards. The position is based at the DoubleTree Hotel in Bloomington, Illinois, and reports to the Executive Housekeeper. Duties include servicing guest rooms according to hotel procedures; stocking carts and replenishing guest supplies; collecting, sorting, treating, washing, drying, folding, and storing linens; and cleaning a range of hotel spaces and surfaces. The role may also involve other housekeeping and laundry tasks assigned by a supervisor. Candidates should have knowledge of hotel cleaning procedures, be able to use cleaning tools and supplies, follow supervisor directions, and communicate professionally with guests. The employer prefers one year of housekeeping experience and additional language ability. The physical requirements include extended standing or walking, bending, reaching, lifting items up to 30 pounds without assistance, pushing and pulling up to 100 pounds, and manual dexterity to handle cleaning supplies.

Requirements

Ability to use the tools and supplies necessary for the job, including cleaning supplies and a vacuum.
Ability to follow supervisor directions.
Ability to read, speak, and write English sufficiently to understand menus and promotions, communicate professionally with guests, assist with special requests, and take orders.
Strong communication skills and ability to deal effectively with diverse groups of people and guests.
Ability to bend, lift, and stand or walk for extended periods.
Ability to reach by extending hands or arms in any direction.
Ability to lift items weighing up to 30 pounds without assistance.
Ability to push and pull weight equaling 100 pounds.
Manual dexterity to manipulate cleaning supplies.
Ability to see within normal parameters and hear within normal range.
Maintain a neat, clean, and well-groomed appearance, including hair color.
Education and experience equivalent to provide the required knowledge, skills, and abilities.

Nice To Haves

One year of prior experience in the housekeeping function.
Additional language ability.

Responsibilities

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas to meet health standards.
Service guest rooms daily according to hotel procedures; stock carts, replace bed linens, and replenish guest-room supplies.
Retrieve dirty linens, separate them by type, pretreat stains, operate washers and dryers at appropriate settings, and fold and stack clean linens in designated areas.
Perform Laundry Attendant duties as needed, including general laundry duties and supporting daily hotel operations.
Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners or shampooers.
Empty wastebaskets and transport trash and waste to disposal areas.
Sweep, scrub, wax, or polish floors using appropriate tools or powered machines.
Dust and polish furniture and equipment; keep storage areas and carts stocked, clean, and tidy.
Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
Sort, count, mark, and store clean linens in linen closets.
Wash windows, walls, ceilings, and woodwork; wax and polish as necessary.
Protect hotel and guest property and report damage, theft, and found articles to supervisors.
Carry linens, towels, toilet items, and cleaning supplies using wheeled carts.
Communicate professionally with guests, assist with special requests, and take orders as needed.
Comply with safety and security policies and perform other duties assigned by a supervisor.