Room Attendant/Housekeeper

DoubleTree Bloomington Minneapolis South • Bloomington, MN

5d • Onsite

About The Position

The Room Attendant supports the hotel’s day-to-day laundry and housekeeping operations, helping ensure guest rooms are consistently clean, available, and well presented. The role is highly visible throughout the hotel and involves active engagement with guests. The Housekeeping team contributes to operational and service excellence, guest satisfaction, financial performance, and the property’s long-term business goals.

The Room Attendant cleans and prepares assigned rooms, replenishes linens and guest amenities, maintains and transports supply carts, handles waste, and responds promptly and courteously to guest requests. The position also includes keeping designated workspaces organized, identifying and reporting maintenance issues, and completing periodic deep-cleaning or other projects required by brand standards.

The hotel operates seven days a week, 24 hours a day. Workdays, hours, and shifts may vary according to business needs and may include days, nights, overnights, weekends, holidays, and key events. Weekly hours may fluctuate. The position reports directly to the Assistant Housekeeping Manager and is subject to a collective bargaining agreement between UNITE HERE Local 17 and Double Tree Bloomington Minneapolis South. The hotel is owned and operated by an independent franchisee, which controls employment practices and provides any applicable compensation and benefits.

Requirements

• Reliable transportation to and from work.
• Report to work on time.
• Able to work all shifts on-site.
• Available to work weekends, including Fridays, Saturdays, and Sundays.
• Able to work the necessary hours and a rotating schedule to meet business needs, including days, weekends, holidays, and key events.
• At least 18 years old.
• Currently eligible to work in the United States and able to present the identity and employment authorization documents required to complete Form I-9 on the first day of employment.
• Able to perform the essential functions of the job, with or without reasonable accommodation, or using another combination of knowledge, skills, and abilities.

Responsibilities

• Clean and tidy assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep-cleaning tasks as needed.
• Replace bed linens, towels, and guest essentials as needed.
• Stock, maintain, and transport the housekeeping supply cart daily.
• Respond promptly and courteously to guest requests; greet guests warmly, answer questions, deliver requested items, and resolve laundry and housekeeping service requests.
• Dispose of trash and recyclables in designated areas.
• Identify and report repair needs or maintenance deficiencies.
• Keep assigned work areas, offices, desks, supply rooms, storage carts, and other designated areas clean, neat, and organized.
• Perform periodic deep-cleaning projects as needed or required by brand standards, including flipping mattresses, moving furniture, waxing floors, shampooing carpets, and cleaning storage carts and closets.
• Perform other supportive functions as required by hotel needs.

Benefits

• Vacation and sick days.
• Paid holidays.
• Employee referral bonus program.
• Local 17 Union benefits, including health, dental, and vision coverage and a 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed