Rooftop Server (Part-Time)

Jamul Casino•Jamul, CA

13d

About The Position

The Rooftop Server provides friendly, fast, and helpful service to guests and team members during events. The role includes preparing event spaces, buffets, and food and beverage stations according to event BEOs and company standards; assisting with table settings; welcoming and seating guests; serving beverages and plated dinners; replenishing food stations; and responding promptly to guest needs. The server communicates with the Banquet & Event Assistant Manager, other servers, and event organizers, and helps clean and close the venue after events, including inventory and food storage. The position requires compliance with sanitation regulations, safety standards, and company policies. Applicants must be at least 18 years old and able to work in a fast-paced environment, maintain attention to detail, communicate effectively, and provide helpful guest service. Some relevant experience is preferred. The role requires English reading and communication skills, basic arithmetic and computer ability, and the ability to qualify for required licenses and permits. Team members must be able to earn and maintain TiPS certification, RBS certification within 60 days of employment, a current Food Handlers Card, and an appropriate gaming license. Physical duties include standing, walking, lifting, carrying items on stairs, and other movement throughout the workday. The work environment is usually very loud and includes unrestricted exposure to secondhand tobacco smoke.

Requirements

Must be at least 18 years of age.
Some experience is preferred; 1–2 years in banquets or a related field is preferred.
Able to work in a high-energy, fast-paced environment and multitask with a sense of urgency.
Accurate and detail-oriented, with a friendly and helpful attitude.
Able to work as part of a team and demonstrate honesty and integrity.
Dependable and timely, and able to work a flexible schedule.
Maintain a high standard of personal appearance and hygiene.
Excellent guest-service and communication skills.
Available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
Able to earn and maintain TiPS certification.
Able to earn and maintain RBS certification within 60 days of employment.
Able to earn and maintain a current Food Handlers Card.
Must be able to acquire and maintain an appropriate gaming license and qualify for licenses and permits required by federal, state, and local regulations.
Able to read and interpret documents in English and communicate verbally in English; written English skills may also be required.
Able to perform basic arithmetic using whole numbers, fractions, and decimals, including money and measurement calculations; able to count money and gaming chips and make change accurately.
Able to operate an adding machine and have basic computer skills.
Able to understand and carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Able to lift 30–50 pounds and stand, walk, lift, twist, and bend for up to 8 hours a day.
Able to climb stairs while carrying 15–30 pounds.
Able to regularly lift or move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move up to 75 pounds.
Able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties.

Nice To Haves

1–2 years of banquet or related-field experience.

Responsibilities

Provide friendly, fast, and helpful service to guests and team members.
Greet guests warmly and assist them upon arrival, including with seating and beverage service.
Set up event spaces, buffets, and food and beverage stations according to event BEOs and company standards.
Prepare event tables with linens, place settings, polished silverware, and glassware.
Replenish buffets and food stations efficiently and promptly.
Present plated dinners to guests with synchronized service.
Check in with guests regularly and respond promptly to needs, including refilling drinks and clearing plates.
Communicate with the Banquet & Event Assistant Manager, other servers, and event organizers.
Clean the venue after events and assist with inventory, food storage, and other closeout tasks.
Comply with sanitation regulations, safety standards, company policies, and standard procedures.
Perform other duties as assigned.