Rooftop Bartender (Full Time) - The Ben Hotel

Sage Hospitality•West Palm Beach, FL

4d•Onsite

About The Position

At The Ben, West Palm Beach, every corner tells a story, inspired by the legacy of Byrd "Birdie" Dewey and her iconic Ben Trovato estate. That spirit of creativity, elegance, and individuality carries through everything we do, shaping a hospitality experience that feels Exactly Like Nothing Else. From The Ben to its rooftop escapes and intimate gathering spaces, every detail is designed to create meaningful moments for every guest who walks through our doors. Perched atop The Ben, Spruzzo brings the vibrant spirit of the Mediterranean to downtown West Palm Beach. With panoramic waterfront views, fresh coastal cuisine, handcrafted cocktails, and an energetic yet sophisticated atmosphere, Spruzzo is where guests gather to celebrate, unwind, and savor every moment. From leisurely brunches under the sun to lively sunset cocktails and evening dining, every experience is designed to feel effortless, elevated, and unforgettable. As a Rooftop Bartender, you are at the heart of that experience. You create expertly crafted cocktails, recommend wines and spirits with confidence, and deliver genuine hospitality that complements the vibrant energy of our rooftop destination. Every drink you prepare and every guest interaction contributes to an atmosphere that is warm, welcoming, and distinctly Spruzzo. Being a Rooftop Bartender is about more than mixing drinks. It is about creating memorable experiences through exceptional service, thoughtful recommendations, and meticulous attention to detail. You thrive in a fast-paced, high-volume luxury environment, balancing speed with precision while bringing personality and professionalism to every shift. Your passion for hospitality and your craft helps create the unforgettable moments that keep guests returning to Spruzzo time and time again.

Requirements

Some College
Minimum 2–3 years’ experience bartending in fine‑dining or upscale, high‑volume hospitality environments.
Toast POS
TIPS Certified
ServSafe Certified
Must be able to ruse records and all special requests.
Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Ability to accurately count cash.
Ability to operate cash register.

Responsibilities

Craft and serve cocktails, wine, beer, and other beverages to the highest standards, following established recipes and presentation guidelines.
Deliver exceptional guest service by providing knowledgeable beverage recommendations, wine pairings, and detailed descriptions of spirits, vintages, and tasting notes.
Maintain speed, accuracy, and quality during high-volume service while managing multiple drink orders and supporting seamless front-of-house operations.
Accurately process orders through the POS system, handle cash and payments responsibly, and complete opening and closing bar procedures.
Keep the bar clean, organized, and fully stocked by maintaining inventory levels, completing daily setup, and restocking throughout and after each shift.
Adhere to all responsible alcohol service practices, including verifying identification and complying with all applicable laws and company policies.
Collaborate with leadership on seasonal cocktail features, beverage menu enhancements, and team training initiatives as needed.