Robot Repair Technician
About The Position
The Robot Repair Technician handles complex diagnostic, repair, and maintenance work on a wide range of equipment and devices. The role calls for expert technical skills and significant repair experience, and includes leading projects, mentoring junior technicians, and ensuring the reliability, safety, and performance of serviced equipment. The technician may also help develop and improve repair procedures. Work is primarily performed in a workshop or repair facility, with exposure to tools, equipment, and machinery. Strict safety protocols must be followed. The position requires proficiency with Microsoft Office Suite and the ability to learn company applications.
Requirements
- High school diploma or equivalent.
- At least 5 years of experience in a repair or technical role, including extensive experience with complex repairs and maintenance.
- Expert knowledge of repair tools, equipment, and advanced diagnostic techniques.
- Ability to read and interpret complex technical manuals and schematics.
- Experience with process improvement and quality assurance practices.
- Ability to mentor and guide junior technicians.
- Exceptional problem-solving and troubleshooting abilities.
- Strong leadership and project management skills.
- Excellent communication and customer service skills.
- Ability to lift and carry up to 50 lbs.
- Ability to stand, bend, and work in various positions for extended periods.
- Dexterity to handle small parts and precision tools.
- Proficiency in Microsoft Office Suite and ability to learn company-based applications.
Nice To Haves
- Advanced technical certification or an associate degree in a related field.
Responsibilities
- Perform advanced diagnostics and repairs on complex equipment and devices using specialized tools and techniques.
- Lead repair projects from diagnosis through final testing and quality control, coordinating with other teams and departments.
- Develop and implement preventive maintenance schedules and procedures.
- Oversee repair quality control to ensure work meets safety, functionality, and durability standards.
- Maintain detailed records of repair activities, including diagnostics, parts, procedures, and outcomes; report repair trends and equipment performance to management.
- Serve as a contact for high-priority or complex customer repair needs, provide expert advice, and support customer satisfaction.
- Mentor and train junior Repair Technician I and II staff, and assist in developing training programs and materials.
- Improve repair processes, tools, and techniques by suggesting and implementing best practices.
- Manage inventory of specialized repair parts, tools, and equipment, ensuring critical items are available and maintained.
- Promote and enforce safety procedures, identify risks, and take proactive steps to mitigate them.
Benefits
- Medical, dental, vision, and disability insurance.
- 401(k) plan.
- Company-paid holidays and PTO for non-exempt employees, combining vacation and sick time consistent with applicable law.
- Annual discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
