Road Service Technician

Lift Incorporated • Loyalsock Township, PA

1d • Onsite

About The Position

Lift, Inc. is seeking an experienced, full-time Road Service Technician in Williamsport, Pennsylvania. The technician travels to customer locations to repair, diagnose, and perform planned maintenance on lift equipment. The role involves listening to customer concerns, inspecting equipment, troubleshooting mechanical, electrical, and hydraulic problems, completing repairs in accordance with safety and company procedures, and testing equipment to verify proper operation. Technicians provide respectful customer service, recommend additional services when appropriate, document work and parts used, and ensure safety decals are legible and manuals are available. Some travel may be required to pick up parts and address other on-site needs. The technician also submits reports to the service coordinator and parts department and assists in other areas as needed. Work hours are 7:00 a.m. to 3:30 p.m. The position requires the ability to pass a background check and drug screening.

Requirements

• At least 18 years of age.
• High school degree or equivalent, or a technical degree in a trade such as automotive.
• At least 3 years of related mechanical, electrical, and hydraulic experience.
• Valid driver's license with an acceptable driving record.
• Ability to pass a background check and drug screening test.
• Ability to frequently stand, walk, stoop, kneel, crouch, and crawl throughout the shift, with minimal opportunities to sit.
• Ability to lift 50 pounds and occasionally lift or move more than 100 pounds.
• Ability to work in wet, humid, cold, and hot conditions.

Nice To Haves

• Experience servicing automotive or industrial equipment.
• Diesel and gas engine experience.
• Ability to think critically and solve problems independently.
• Ability to accurately follow written and verbal instructions.
• Ability to use computers and electronic devices for document submission.
• Ability to remain calm during tense situations.
• Strong organizational and time-management skills for meeting deadlines.
• Professional customer service mentality.
• Positive, friendly, and collaborative spirit.

Responsibilities

• Travel to customer locations to perform repairs, diagnostics, and planned maintenance on lift equipment.
• Listen to customer concerns and inspect equipment.
• Troubleshoot mechanical, electrical, and hydraulic problems.
• Perform repairs according to safety and company procedures, then test equipment to ensure it functions properly.
• Treat customers respectfully and recommend additional services when appropriate.
• Document work performed and parts used.
• Travel as needed to pick up parts and address other on-site needs.
• Ensure safety decals are legible and equipment manuals are available.
• Complete job documentation and submit reports to the service coordinator and parts department.
• Assist in other areas as needed.

Benefits

• Competitive, experience-based salary.
• 100% employee-owned company.
• Medical, dental, and vision insurance plans.
• 100% company-paid short- and long-term disability coverage.
• 401(k) plan with company match.
• Company-paid life insurance with optional additional coverage.
• Paid holidays and paid time off (PTO).
• Professional work environment.
• Company-owned service van.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED