Road Service Technician

South Shore Equipment • Bridgewater, MA

4d

About The Position

Bobcat of South Shore, Bobcat of Cape Cod, Bobcat of New Hampshire, and Bobcat of Boston are seeking a Road Service Technician to travel to customer sites, generally within Massachusetts, and perform routine maintenance and service on customer equipment. The role involves completing repairs within estimated time frames, communicating additional work or delays, documenting labor and materials, and maintaining the service vehicle, equipment, tools, and inventory. The position is based at Bobcat of South Shore in Bridgewater, Massachusetts, and follows a Monday–Friday schedule from 7:30 a.m. to 4:30 p.m., with no weekends. The stated pay range is $26–$38 per hour based on experience, for a 40-hour workweek. Applicants from entry-level through advanced experience are encouraged to apply.

Requirements

• Two to three years of equipment maintenance and repair experience; road service experience is preferred but not required.
• Ability to travel daily locally within Massachusetts.
• At least 21 years old, with a current driver's license in good standing, a clean driving record, and a solid work history.
• Ability to pass a DOT drug test and DOT physical and obtain a medical card.
• Satisfactory results on a criminal background screening.
• Competence operating compact construction equipment.
• Ability to apply knowledge of DOT regulations.
• Possession of a complete set of basic mechanic hand tools.
• Computer proficiency.
• Integrity, adaptability, and a strong customer-service focus.

Nice To Haves

• Road service experience.

Responsibilities

• Travel daily to customer sites, generally in Massachusetts, to perform routine maintenance and service on customer equipment.
• Complete service within the estimated time frames communicated to customers.
• Notify the manager about additional work needed or delays in expected completion.
• Collaborate with the Service Writer by providing information and details for work orders.
• Complete required paperwork, truck inventory, and billing.
• Maintain technical qualifications by completing required training programs, including attending Bobcat University.
• Account for and document all time and materials used in assigned work.
• Keep the work vehicle clean and safe and complete assigned work within established guidelines.
• Maintain the condition of company vehicles, inventory, equipment, and tools.
• Attend safety training and comply with and maintain understanding of state and federal regulations.
• Perform daily safety and maintenance checks.
• Secure construction and other equipment using chains, straps, and blocking.
• Perform routine inspections and preventive maintenance on the assigned road service vehicle and equipment.

Benefits

• Employee health insurance is 100% company paid.
• Company pays 50% of the cost of dependent health insurance.
• Health Reimbursement Account with a company contribution toward the deductible.
• Dental insurance is 75% company paid.
• Life insurance is 100% company paid.
• Vision insurance is available at 100% employee-paid cost.
• 401(k) retirement plan with a 100% company match up to 4% of annual salary.
• Paid time off accrued weekly.
• Eight paid holidays and one floating holiday.
• Employee appreciation lunches.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed