Road Service Technician

Bobcat of South Shore•Bridgewater, MA

11d•$26 - $38•Onsite

About The Position

Bobcat of South Shore, Bobcat of Cape Cod, Bobcat of New Hampshire, and Bobcat of Boston are seeking a Road Service Technician to maintain and repair customer equipment at customer sites, generally within Massachusetts. The role involves daily local travel, completing work within customer-communicated time frames, documenting labor and materials, and maintaining the service vehicle, tools, equipment, and inventory. The technician will also complete required paperwork and training, follow safety and regulatory requirements, and communicate additional work or delays to the manager and Service Writer. The position is based at Bobcat of South Shore in Bridgewater, Massachusetts. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with no weekends. Pay is $26–$38 per hour based on experience, for a 40-hour workweek. Applicants from entry-level through advanced experience are encouraged to apply, though the requirements state 2–3 years of equipment maintenance and repair experience. Benefits include health insurance, a health reimbursement account, dental and vision coverage, life insurance, a 401(k) retirement plan with a company match, accrued paid time off, paid holidays, and a floating holiday. Benefits enrollment begins on the first of the month following 30 days of employment.

Requirements

2–3 years of equipment maintenance and repair experience; road service experience is preferred but not required.
Ability to travel locally within Massachusetts each day.
Must be at least 21 years old and have a current driver’s license in good standing, a clean driving record, and a solid work history.
Must pass a DOT drug test and DOT physical and obtain a medical card.
Must receive satisfactory results from a criminal background screening.
Competence operating compact construction equipment.
Ability to apply knowledge of DOT regulations.
Possess a complete set of basic mechanic hand tools.
Computer proficiency.
Demonstrate integrity, adaptability, and a strong customer service focus.

Nice To Haves

Road service experience.

Responsibilities

Travel daily to customer sites, generally within Massachusetts, to perform routine maintenance and service on customer equipment.
Complete service within the estimated time frames communicated to customers.
Notify the manager about additional work needed or delays in expected completion.
Collaborate with the Service Writer by providing information and details for work orders.
Complete required paperwork, truck inventory, and billing.
Maintain technical qualifications by completing necessary training programs, including attending Bobcat University.
Document all time and materials used in assigned duties.
Keep the work vehicle clean and safe, and complete assigned work within established guidelines.
Maintain company vehicles, inventory, equipment, and tools.
Attend safety training and comply with and maintain understanding of state and federal regulations.
Perform daily safety and maintenance checks.
Secure construction and other equipment using chains, straps, and blocking.
Perform routine inspections and preventive maintenance on the assigned road service vehicle and equipment.

Benefits

Employee health insurance is 100% company paid.
Company pays 50% of the cost of dependent health insurance for two-person and family coverage.
Health Reimbursement Account with a company contribution toward the deductible; the description states the company pays the first $3,000/$6,000 of the deductible.
Dental insurance is 75% company paid.
Life insurance is 100% company paid.
Vision insurance is available and is 100% employee paid.
401(k) retirement plan with a 100% company match up to 4% of annual salary.
Paid time off accrued weekly.
Eight paid holidays.
One floating holiday.